DFLegal LLP Solicitors - Firm Administration

The Lexcel quality mark is proof of legal excellence awarded by the Law Society for effective and responsible client care. The firm is assessed annually to ensure that it is well equipped to deliver the highest standards of client care.

In order to maintain high levels of quality DF Legal LLP send out customer care questionnaires to all clients upon completion in order to ascertain what areas the client thinks DF Legal LLP excel in or need to improve.

Feedback from the 2007 questionnaires show that: -

97% of clients would instruct DF Legal LLP again,
90% stated that the fees were excellently described to them at the beginning of the transaction, and that the process was explained excellently,
53% of those who returned the questionnaires stated that DF Legal LLP had been recommended to them, and that they would in turn all recommend DF Legal LLP.

DF Legal LLP is currently the only firm of solicitors in Tewkesbury to have achieved the Lexcel award, whilst there is only one other firm in Ledbury who have also achieved the mark of quality.

To find out more about Lexcel visit www.lawsociety.org.uk.

DF Legal LLP have a practice manager to maintain clear direction and well ordered administration.